Can I schedule an appointment for an eye exam?

Optics stores often allow you to schedule appointments for eye exams to ensure availability and minimise waiting times. Contact the store or visit their website to check if they offer appointment bookings.

Do you offer adjustments and repairs for eyeglasses?

Many optics stores offer complimentary adjustments and minor repairs for eyeglasses. They can help with fitting issues, loose screws, nose pad replacements, and similar adjustments. However, extensive repairs may require additional fees.

Do you accept vision insurance?

Some optics stores accept vision insurance plans. It’s best to contact your insurance provider or inquire directly with the store to determine if they accept your insurance and what coverage options are available.

Can I return or exchange products if I’m not satisfied?

Most optics stores have return or exchange policies for products that are in their original condition, accompanied by a valid receipt, within a specified timeframe. It’s recommended to check with the store for their specific return and exchange policies.

Do you provide any warranty or guarantee on your products?

Many optics stores offer warranties or guarantees on their products. These may vary, so it’s important to inquire about specific warranty details for different products like frames, lenses, or contact lenses.

Can I purchase eyeglasses or contact lenses online from your store?

Some optics stores offer online shopping options for eyeglasses and contact lenses. However, it’s advisable to visit the store in person for accurate measurements and fitting, especially for eyeglasses.

What are the different types of lenses available for eyeglasses?

There are several types of lenses available, including single vision lenses (for nearsightedness or farsightedness), bifocal lenses (for near and distance vision), trifocal lenses (for near, intermediate, and distance vision), and progressive lenses (no visible lines, providing a gradual transition between near and distance vision).

Can I bring my own frames to have prescription lenses fitted?

Yes, many optics stores offer the option of fitting prescription lenses into frames you already own. However, it’s important to note that not all frames are suitable for this process, and the store may need to assess the frames for compatibility.

How can I get my eyes tested for a prescription?

Optics stores often have on-site optometrists or opticians who can perform eye exams and provide you with a prescription. Alternatively, you can bring your existing prescription from an eye doctor.

Do I need a prescription to purchase eyeglasses or contact lenses?

Prescriptions are required for purchasing prescription eyeglasses and contact lenses. However, if you’re looking for non-prescription sunglasses or plano (non-prescription) contact lenses, you don’t need a prescription.

  • 1
  • 2